Frequently asked questions

Is the EntryWise cloud-based solution secure?
Yes, EntryWise ensures the highest level of data security. We utilize cutting-edge technologies and industry standards, including AES-256 data encryption and Keycloak for identity management.
What are the benefits of the cloud-based solution?

The EntryWise cloud solution offers numerous advantages, including:

  • Cost and time efficiency – no need to install or maintain IT infrastructure,
  • Scalability – easily adjust the system as your business grows,
  • Remote accessibility – manage the system from anywhere, on any device,
  • Advanced data protection – powered by state-of-the-art security technologies,
  • Resilience – safeguards against hardware failures and cyberattacks.
Is EntryWise suitable for all businesses?

EntryWise is a universal solution tailored to companies of all sizes and industries. It is particularly effective in sectors where:

  • Access to confidential information must be managed,
  • Strict control over user permissions is required,
  • Compliance with rigorous security standards is critical,
  • Scalability and system flexibility are key.
What user account management features does the system provide?

EntryWise offers robust user account management, including:

  • Defining access to specific system functions and modules,
  • Assigning users to specific groups or teams,
  • Setting default permissions for various account types.
Can user registration forms be customized to meet specific company needs?
Yes, EntryWise allows full customization of registration and profile forms. You can add custom text fields, checkboxes, dropdown menus, or image fields to meet your organization's specific requirements.
What options does the system offer for managing user permissions?

EntryWise provides intuitive tools for user permission management, enabling:

  • Assigning additional permissions to accounts,
  • Removing roles from accounts,
  • Editing the permissions associated with each role.
What access control features does EntryWise provide for security monitoring and management?

EntryWise offers comprehensive access control features, including:

  • Logging all user activities within the system,
  • Centralized management of multiple locations,
  • Generating detailed access reports,
  • Detecting and alerting about suspicious activities,
  • Integration with video surveillance and alarm systems.
Is the system configuration process intuitive and straightforward?
Yes, EntryWise is designed for simplicity. The system can be configured quickly and intuitively, requiring just a few clicks to define user roles, permissions, and system functionalities.
Can the system send customized alerts and notifications for access-related events?
Yes, EntryWise enables customizable alerts for unusual events, such as attempts to access restricted areas outside defined schedules. You can also designate specific recipients and choose delivery methods – email, SMS, or push notifications.
What reporting features does the system offer for data analysis?
EntryWise allows you to aggregate system data into tailored reports. These reports can be customized to display specific information and enable easy filtering and sorting for quick analysis. Reports can also be exported in various formats, including XLS, PDF, and HTML.
Can the user interface be customized for easier navigation and data visibility?

Yes, the EntryWise interface is fully customizable to align with organizational needs. Key features include:

  • Personalizing the dashboard with widgets and shortcuts,
  • Switching between light and dark modes,
  • Managing notification types and recipients,
  • Configuring login parameters, such as password policies, login attempt limits, and session durations.
Does the system support easy addition, removal, and modification of user accounts and data?
Yes, EntryWise enables quick addition, modification, and deletion of user accounts and data. To maintain transparency, manually added events are labeled as "Manually Added" within the system.
Does EntryWise integrate with other tools or systems?
Yes, EntryWise integrates seamlessly with systems such as Active Directory, CRM and ERP platforms, and other external applications via API.
What technical support and training materials are available?
EntryWise offers online, phone-based, and, when necessary, on-site technical support to ensure uninterrupted operations.
Is the system scalable to accommodate growing business needs?
Yes, EntryWise is a highly scalable solution that adapts to the evolving needs of your organization, whether by increasing the number of users or expanding system functionalities. Flexible pricing models further ensure alignment with your budget.
How is EntryWise licensed?
EntryWise licensing is governed by a contractual agreement between the provider and the client. The license specifies available functionalities and is assigned to a specific client for a defined period. Upon expiration, the system will cease functioning unless the agreement is renewed.
What determines the cost of EntryWise?
The cost of the EntryWise system is determined by the available functionalities, the number of users, and the scope of required hardware. Each proposal is individually tailored to align with the specific needs and requirements of the Client.